Jessica
Jessica
Comfort Adviser
34 Reviews
“Everyone involved with our Mini-Split setup was phenomenal! Jess was extremely informative and helpful with assisting us in choose the right system.
The installation guys, Raul, Travis and Keegan were outstanding. Very friendly and professional providing a clean and quick installation. Just in time for the summer heat! They were also very courteous and careful with our onsite "supervisor" our 10 month crazy dog.
Extremely happy with the results! Thanks a bunch Diversified!!”
“First they also installed a new air conditioner also. I have been construction for over 35 years, I was very impressed by this team that came out for this installation. They were organized, had all the material when they arrived, explained to us what they were going to be doing and how long it would take. Very professional, polite, they knew what they were doing went right to work, kept the job site clean (which was our house). Also I want to thank there sub contractor for the electrical PRO Electric, they did an out standing job. We are very happy we chose Diversified, we would highly recommend them for you Heating and Cooling needs.”
“We had two gas appliances installed – a furnace and a tankless hot water heater. We also had our house piped for gas. Everything with Diversified was great! We had three initial quotes for this work since it is a large scope of work. Not only were you competitively priced, but the entire experience was great. Jess was really knowledgeable about her line of work. And she was clearly able to answer any of our questions – which we had many! We were given a quote before she left the house! They provided a two day window to complete the work and gave me those exact dates which were about two months out. They have this down to a science too. They were available on exactly those dates and all work was performed within the window of time they provided at the time of the quote. We couldn't be happier with our decision to go with Diversified and feel comfortable referring them to others based on our experiences.”
“What a great company to work with. Very responsive, very organized and totally customer focused. I would highly recommend contacting Diversified Heating for your HVAC issues. I have experience with their competitors locally in Bend, and there is no comparison. Diversified Heating ROCKS!”
“I received 6 bids for a new furnace and AC. Yours was by far the most detailed and thorough. You were the only company to assure me that you could route the piping through my crawl space. You carried Trane products (superior according to Consumer Reports). You offer 0% financing (the ONLY offer of any financing among the 6 bids). Your crew was prompt, efficient, courteous and cleaned up everything. The installation was done in one day. THANKS!”
“Jess was an amazing representative of your company when talking to us about a new heating/cooling system. You have an extremely knowledge, patient, kind employee who is a delight to work with. Her customer service skills are top notch and never did we feel pressured to buy your products. Our entire project was made easier by your team and we will definitely recommend you and your products to others.”
“I normally don’t leave reviews but I thought it was necessary in this case. It started with Jess who came out to quote me on the different options. Jess was amazing, she was prompt, professional and made recommendations without trying to oversell me which I appreciated. After the install was complete she called the next day to see how things went. I had a new air conditioner furnace and electronic filter installed by Travis and Raul and they did an outstanding job their quality of workmanship was fantastic. They worked great together and you could tell they care about their work. I did not get 3 quotes like some do, I had done my research beforehand and after Jess gave me the quote I knew it was very fair. I want to thank Jess, Raul and Travis for an outstanding job. Also this shows me how good of company Diversified is based on how great their employees were. I have comfort knowing my family will be warm in the winter and cool in the summer for years to come. Thank You Diversified”
“Jess managed the initial site visit, estimate, contract, scheduling, and took our project through to completion. I was impressed with her professionalism, responsiveness, and communication throughout the project. We got a proposal on the spot, got our questions answered in a timely fashion, and she was able to accommodate our schedule replacing old furnaces with mini-splits. On installation day, Jess kicked things off with the Diversified team; then at the completion of the job, came back through for a final walk through to ensure we were satisfied. Overall, I couldn't have asked for a better experience!”
“Great job done in one day, no complications. All involved were extremely nice dedicated to making the customer happy. Which I am!”
“All the team we’re professional and friendly. Attention to detail was first rate. They accommodated my concerns and the final price was as agreed to. Even did some extras such as noting an unconnected duct and capping it. I am very pleased and will use Diversified for all my HVAC needs.”
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