Duane
Duane
Service Technician
19 Reviews
“Super technician. So knowledgeable and kind. Fixed the problem in no time. The house is toasty again! So thankful for his visit today.”
“We would like to take a minute to thank Duane for his prompt attention to our air conditioner that quit in the hottest part of the summer. We had to wait less that a day for an analysis on the problem with our air conditioner. The new parts were ordered and installed within four days.
The service was exceptional. The scheduler, Cierra, was able both times to work us into Duane's into work day.
Great team at Diversified. We have always been happy with their service.”
“After changing the batteries in our 18 year old thermostat, it malfunctioned and raised the thermostat reading to 90 degrees. Scary! I called Diversified and they sent out Duane (same day) who checked and indeed our old thermostat was not working correctly after the battery change. He replaced it with a HoneyWell digital Smart Thermostat. Duane even helped us (because we're old) get through the steps to get connected online. Another very pleasant employee of Diversified!”
“Duane, was very polite and professional. He explained what he was doing and the repair needed. He was honest and made me feel confident in him and his work. I appreciated the time that he took to explain things and also advise me on how to take better care of my system. It is because of Duane that I will from here on out always call Diversified Heating and cooling for all of my heating and cooling needs. If these are the type of employees Diversified is hiring, I will be recommending this company to all of my clients that I serve as a real estate professional here in this community. Hands down, Duane is a gem!”
“Duane did a great job figuring out why remote and wall thermostat weren't working. A little wiring inside the unit, replaced the wall thermostat so the stove would cycle through that instead of having to reset the remote every time we wanted heat and fixed the problem. Give the man a raise!”
“Duane was professional, congenial and informative.
It is great to work with a pro!”
“I don't often do reviews, but I had to for this great company! Duane was great! He was professional and personable. We had contacted a different company in town first and they kind of blew us off and was going to charge us double! So thank you Diversified!!! You guys really know the meaning of "Customer Service". The ladies in the office are pretty great too! Thank you so much.”
“On a somewhat urgent issue, Diversified was able to get a tech out the next day for our non-functioning thermostat. Duane was our tech, and he was FABULOUS! He was very pleasant, appropriately conversive, and explained everything thoroughly, including how to manage the thermostat on our i-Phones. He instilled TOTAL confidence!! Diversified and all of their staff with whom we’ve had contact are GREAT!! Don’t let them go, Diversified!!”
“Duane serviced the ac, gas furnace, and repaired and service our gas fireplace. Duane is a true professional,it is so very comforting to know that there are still quality, experienced, and talented trade professional out there. Duane is one of the best I have had the pleasure of watching during his visit here.
Diversified….don’t ever let Duane go ..that means some other outfit will get a really,really fine HVAC engineer!
Good job Duane and Diversified….K.”
“Our Gas Furnace stopped working on a very cold Saturday. Duane made it to our place in the afternoon and quickly diagnosed the problem and repaired our motor without needed to replace any parts. He was very friendly and professional! Highly recommend Duane and Diversified for their prompt service.”
Need HVAC Service?
Contact the experts at Diversified Heating & Cooling.
Call us at 541-323-1840!