Reviews
“What a team. Jess showed up at our Sunriver home with Travis and Juan. Jess reviewed the work to be done and introduced us to Travis and Juan. Having no questions, Jess left.
To be honest, I was a little nervous about the removal of our present furnace and replacing it with a new furnace and AC unit in one day!
I need not have had any concerns. Travis and Juan worked efficiently to complete the work in about 6 hours. Amazing considering that our crawl space is more like a slither space.
After installation, my garage and home was throughly cleaned, what service.
I was asked if I had questions regarding the operation of the new units. My questions were answered thoroughly in lay man’s terms. Thanks.
Travis and Juan are a credit to the company. Their professional work ethic is to be commended. I would not hesitate to recommend them to my friends.”
“I am very pleased with punctuality and professionalism of this team. Travis and Raul worked hard late into the night to make sure our HVAC system was functional. Would highly recommend and plan to use them again for any HVAC issues that may pop up.”
“I replaced my HVAC system with a HE gas furnace and a heat pump. Don is very knowledgeable about high efficiency systems with low carbon footprints; he put together a system that met my goals at a reasonable price.
The installers, Keegan and Matt, were very knowledgeable and considerate while working in my home.
Not enough time in place to be sure (which is why only 4 *) but I expect that this will let me do my part for climate change, be cost effective and work well in our 4 season climate.”
“This is the second installation done for us by Travis and Raul, just perfect !
Jess is also outstanding.
Many thanks to say the least!”
“I had Diversified install a new Heat Pump, Coil, Gas Furnace, Air Cleaner and Humidifier in my 20 year old home. I worked with Jess and she put together an estimate to replace my system with several options to choose from. Keegan, Travis and Raul did a wonderful, professional job, taking away the old and installing the new equipment. Lisa L. handled the billing. The system cost was reasonable and they were able to install it fairly quickly once the equipment arrived here. I would recommend them to anyone looking to have their Heating and Air Conditioning system replaced.”
“Everyone involved with our Mini-Split setup was phenomenal! Jess was extremely informative and helpful with assisting us in choose the right system.
The installation guys, Raul, Travis and Keegan were outstanding. Very friendly and professional providing a clean and quick installation. Just in time for the summer heat! They were also very courteous and careful with our onsite "supervisor" our 10 month crazy dog.
Extremely happy with the results! Thanks a bunch Diversified!!”
“Very friendly, courteous, efficient and on time. They explained everything and were a joy to work with. Definately are a hard working team and an asset to your company.”
“First they also installed a new air conditioner also. I have been construction for over 35 years, I was very impressed by this team that came out for this installation. They were organized, had all the material when they arrived, explained to us what they were going to be doing and how long it would take. Very professional, polite, they knew what they were doing went right to work, kept the job site clean (which was our house). Also I want to thank there sub contractor for the electrical PRO Electric, they did an out standing job. We are very happy we chose Diversified, we would highly recommend them for you Heating and Cooling needs.”
“We have a high-end Trane HVAC whole house system that was installed and serviced by another HVAC company in Bend. Recently, on a chilly day, our heating system stopped operating. We immediately called our HVAC company for service, but only got their answering service who could not help us. Finally, we reached a grumpy customer service rep that was indifferent to our problem and told us that we might have to wait 2.5 weeks to get service. I immediately called Diversified Heating and Cooling (they service a rental house that we own) and reached Lisa K, the dispatcher. Lisa was very pleasant, helpful and knowledgeable – she had me run through some quick checks and then scheduled a service call for the next day. On schedule, David showed up the next day and found the problem – a mouse had eaten through the wire that goes to the heat pump’s ambient temperature sensor. David was great. – professional, skilled, friendly and respectful of our property. The heating system is now running, the part is on order and we could not be happier. THANK YOU LISA K AND DAVID – EXCELLENT CUSTOMER SERVICE and TECHNICAL SUPPORT!! We will never use another HVAC service company again.”
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Call us at 541-323-1840!